Privacy policy
Last updated: 24th December 2025.
Introduction
HEY WHAT'S NEXT PTY LTD ("What's Next", "we", "us", or "our") respects your privacy and is committed to protecting the personal information of users of the What's Next platform, website, and related services (collectively, the "Services"). This Privacy Policy explains how we collect, use, store, and delete information when you use our Services. By accessing or using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.
Scope
This Privacy Policy applies to all users of the Services, including visitors, registered users, and users who upload, generate, or publish content. It does not apply to third-party websites, tools, or services that you may connect to or access through the Services, which are governed by their own privacy policies.
Information We Collect
When you create an account, we collect limited personal information such as your email address and authentication details required to provide access to the Services. You may also voluntarily provide additional information through your account or communications with us.
When you use the Services, you may upload or generate content, including but not limited to ideas, data, prompts, agent configurations, outputs, or other materials ("User Content"). By default, all User Content remains private and accessible only to you unless you explicitly choose to publish it.
We may also collect limited technical and usage information necessary to operate, maintain, and improve the Services. This may include system logs, performance metrics, feature usage data, and error reports. This information is used in an aggregated or de-identified manner where possible.
Published Content
If you choose to publish User Content through the Services, you acknowledge and agree that such content becomes public. Published content may be viewed, shared, forked, reused, or built upon by other users or third parties. Publishing is an intentional action and cannot be reversed. You are solely responsible for the content you choose to publish and for ensuring that it does not contain confidential, sensitive, or personal information you do not wish to make public.
How We Use Information
We use the information we collect to operate and provide the Services, maintain security, respond to support requests, and improve the functionality, performance, and quality of our product and agent responses. Published content may be used to improve the Services and inform future product or agent behaviour.
We do not sell your personal data to third parties. We do not use your data for advertising purposes, behavioural tracking, or cross-site tracking, and we do not display third-party ads.
Cookies and Tracking
The Services use only essential cookies or similar technologies required for authentication, security, and basic functionality. We do not use advertising cookies or third-party tracking cookies for marketing purposes.
Data Sharing
We may share information with trusted service providers who assist us in operating the Services, such as hosting, authentication, or infrastructure providers, solely for the purpose of providing the Services. We may also disclose information if required by law, regulation, or legal process.
Data Retention and Deletion
You may request deletion of your personal data at any time by contacting us. When you delete your account, all private User Content and associated personal data will be permanently deleted and cannot be recovered. Published content may remain publicly accessible if it has already been shared, forked, or reused by others.
Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, misuse, or disclosure. However, no system can be guaranteed to be completely secure, and you acknowledge that you use the Services at your own risk.
Children's Privacy
The Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the Services constitutes acceptance of the updated policy.
Contact
If you have any questions about this Privacy Policy or our data practices, please contact us at hey@whats-next.io.